Fallsnet Policies, ACCEPTABLE USE POLICY, PRIVACY POLICY

FALLSNET PRIVACY POLICY

This Privacy Policy governs the manner in which Northern Network Concepts collects, uses, maintains and discloses information collected from users (each, a "User") of the http://www.fallsnet.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Northern Network Concepts.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Northern Network Concepts may collect and use Users personal information for the following purposes:
  • To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    We may use feedback you provide to improve our products and services.
  • To run a promotion, contest, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails
    We may use the email address to respond to their inquiries, questions, and/or other requests.
How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Our Site is in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Advertising

Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

Google Adsense

Some of the ads may be served by Google. Google's use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses "non personally identifiable information" and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at http://www.google.com/privacy_ads.html

Changes to this privacy policy

Northern Network Concepts has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Northern Network Concepts
http://www.fallsnet.com
Fallsnet 58 E Broadway Little Falls, MN 56345
(320) 616-2166
support@fallsnet.com

This document was last updated on February 03, 2014

FALLSNET ACCEPTABLE USE POLICY

This Acceptable Use Policy document, including the following list of Prohibited Activities, is an integral part of your Service Agreement with Northern Network Concepts / Fallsnet (“Fallsnet”). If you engage in any of the activities prohibited by this AUP document Fallsnet may suspend or terminate your account or assess a fee to your account.

Fallsnet's Acceptable Use Policy (the "Policy") for Fallsnet Services is designed to help protect Fallsnet, Fallsnet's customers and the Internet community in general from irresponsible or, in some cases, illegal activities. The Policy is a non-exclusive list of the actions prohibited by Fallsnet. Fallsnet reserves the right to modify the Policy at any time, effective upon posting at http://www.fallsnet.com/policy. You agree to the Policy and Agreement by accessing or using our Website, products or services, or by sending any electronic transmission through our Network. If any provision of this Agreement is deemed unlawful, void, or for any reason unenforceable, then that provision will be deemed severable from these terms and conditions so that it does not affect the validity and enforceability of any remaining provisions. Any failure to enforce any provision in this Policy will not be construed as a waiver of any provision or right.

Prohibited Uses of Fallsnet Systems and Services:

1. Fallsnet Internet Service may only be used for lawful purposes.

2. Services provided by Fallsnet are intended for normal residential and commercial use such as web browsing, e-mail, legally accessing media, etc. They are not to be resold or redistributed to others whether for profit or for free.

3. Transmission, distribution or storage of any material in violation of any applicable law, regulation, policy or rule is prohibited. This includes, without limitation, material protected by copyright, trademark, trade secret or other intellectual property right used without proper authorization, and material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws.

4. Sending Unsolicited Bulk Email ("UBE", "spam"). The sending of any form of Unsolicited Bulk Email through Fallsnet's servers is prohibited. Likewise, the sending of UBE from another service provider advertising a web site, email address or utilizing any resource hosted on Fallsnet's servers, is prohibited. Fallsnet accounts or services may not be used to solicit customers from, or collect replies to, messages sent from another Internet Service Provider where those messages violate this Policy or that of the other provider.

5. Running Unconfirmed Mailing Lists. Subscribing email addresses to any mailing list without the express and verifiable permission of the email address owner is prohibited. All mailing lists run by Fallsnet customers must be Closed-loop ("Confirmed Opt-in"). The subscription confirmation message received from each address owner must be kept on file for the duration of the existence of the mailing list. Purchasing lists of email addresses from 3rd parties for mailing to from any Fallsnet-hosted domain, or referencing any Fallsnet account, is prohibited.

6. Advertising, transmitting, or otherwise making available any software, program, product, or service that is designed to violate this AUP or the AUP of any other Internet Service Provider, which includes, but is not limited to, the facilitation of the means to send Unsolicited Bulk Email, initiation of pinging, flooding, mail-bombing, denial of service attacks.

7. Unauthorized attempts by a user to gain access to any network, account or computer resource not belonging to that user (e.g., "cracking/hacking").

8. Obtaining or attempting to obtain service by any means or device with intent to avoid payment.

9. Unauthorized access, alteration, destruction, or any attempt thereof, of any information of any Fallsnet customers or end-users by any means or device.

10. Knowingly engage in any activities designed to harass, or that will cause a denial-of-service (e.g., synchronized number sequence attacks) to any other user whether on the Fallsnet network or on another provider's network.

11. Using Fallsnet's Services to interfere with the use of the Fallsnet network by other customers or authorized users or other activities harmful to normal network operation.

12. Knowingly or unknowingly distributing malicious software (e.g., “Viruses/Malware”).

Violations of the Acceptable Use Policy:

If violations of the Fallsnet Acceptable Use Policy occur, Fallsnet reserves the right to, at Fallsnet’s sole discretion, without notice:

1. Impose Service Fees

2. Impose Service restrictions

3. Suspend the Service

4. Terminate the Service

5. Take other actions to stop the offending customer from violation the Policy as Fallsnet deems appropriate

6. Any Fees, Penalties or Costs charged to Fallsnet that are the direct result of violations of this Policy will be imposed on the Customer

Customer Responsibility for Customer's Users

Each Fallsnet customer is responsible for the activities of its users and, by accepting service from Fallsnet, is agreeing to ensure that its end-users abide by this Policy.

Arbitration

All claims and disputes arising under or relating to this Agreement or your Fallsnet Service that are not resolved with direct negotiation with Fallsnet are to be settled by binding arbitration in the state of Minnesota or another location mutually agreeable to the parties. The arbitration shall be conducted on a confidential basis pursuant to the Commercial Arbitration Rules of the American Arbitration Association. Any decision or award as a result of any such arbitration proceeding shall be in writing and shall provide an explanation for all conclusions of law and fact and shall include the assessment of costs, expenses, and reasonable attorneys' fees. The parties reserve the right to object to any individual who shall be employed by or affiliated with a competing organization or entity. An award of arbitration may be confirmed in a court of competent jurisdiction.