Email Trouble Report

Update: The email issue should be fully resolved

While initializing a second-tier backup for our mail server, the server experienced simultaneous catastrophic hardware failure affecting its primary storage and redundant storage. Since it occurred during the second-tier backup the information stored there was also corrupted. Mailbox operations have been restored, but we are still working on recovering old email messages, contacts, and other information. There is a significant amount of information and as such, the recovery process takes a very long time. There is no way to prioritize certain mailboxes or messages over others. As we recover the messages, they should appear in your mailboxes one by one.

Email Outage
Update: The website and email should be working now. We are still working on recovering old email messages.

Our web server and mail server are experiencing difficulties. We are working hard on the problem and will be back online as soon as we can.
Buckman Outage
UPDATE: The issue is now fully resolved

We lost communication with our equipment in Buckman at about 10 PM tonight. Customers in that area will not be able to get online until the issue is resolved. We have techs climbing the tower to assess and repair the issue now.
Pierz Maintenance
We will be performing maintenance on the Pierz Water Tower on Saturday, December 5th from 10 AM to 8 PM. There will be short intermittent outages in the Pierz, Lastrup, and Buckman areas as some equipment is replaced and booted.